Shipping & Delivery
We are committed to getting your order to you as quickly and conveniently as possible. This page outlines our shipping policies and delivery information.
Shipping Destinations
We currently ship to a wide range of countries worldwide. During the checkout process, you can enter your destination country to see specific shipping methods and costs applicable to your order.
Processing Time
All orders are processed within 2 to 3 business days after the order is placed. Please note that this does not include weekends or holidays. You will receive a shipping confirmation email with tracking information once your order has left our warehouse.
Shipping Methods & Costs
Shipping costs are calculated based on the destination country, the selected shipping method, and the total weight of your order. The exact shipping cost will be displayed at checkout before you complete your purchase.
We offer various shipping options, including standard and expedited services. Delivery times will vary depending on your location and the shipping method chosen.
Order Tracking
Once your order has been shipped, you will receive an email containing a tracking number and a link to track your package. You can use this tracking number on the carrier’s website to follow your order’s journey until it arrives at your doorstep.
Delivery Times
Delivery times are estimates and begin from the date your order is shipped, not the date the order is placed. While we strive to meet all delivery estimates, occasional delays can happen due to factors beyond our control, such as customs processing or carrier delays.
International Orders & Customs
For orders shipped outside of our primary distribution region, please be aware that you are the importer of record and may be subject to import duties, taxes, and fees levied by your country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. We have no control over these charges and cannot predict what they may be. We recommend contacting your local customs office for more information.
Undeliverable Packages
Please ensure your shipping address is correct and complete. Packages that are returned to us as undeliverable due to an incorrect address, unclaimed at customs, or failure to receive will be subject to additional shipping fees for re-delivery or a restocking fee if a refund is processed.
Damaged or Lost Packages
If your package appears damaged upon delivery, please note any damage with the delivery carrier at the time of receipt. For any lost or damaged shipments, please contact our customer service team for assistance, and we will work with the shipping carrier to resolve the issue.
Returns
For information on returns and refunds, please visit our Returns Policy page on our website.
Questions
If you have any questions regarding our shipping and delivery policies that are not covered here, please reach out to us through the contact form on our website.